How to Use My HP Sales Guide (and Why eIRG Went Away)

You have a tool you love. Its the first program you load every morning when you boot up your computer. You know how to quickly find what you’re looking for – the content is in a aesthetically pleasing, easy to use format. Life is good.

But suddenly that tool is replaced by a clunky, less robust resource. Say it aint so!!!

That is the reaction hundreds of partners had when HP announced the eIRG would be replaced by My HP Sales Guide. Now that we are a month in to the transition its time to learn how to use the new tool to find the right HP printer and supplies product information.

Partners tell me the top 3 uses of eIRG are: 1)Replacement Path: what replaces and EOL Printer 2)Comparisons: how do specs on two models match up? 3)Supplies Compatibility: which toner SKU is right?

Below is guide on how to do each of those functions. Register at and follow along.

Replacement Path

From the home screen click on the “Products” tile. In the product page search for the EOL printer. For this example I used the 9050dn

Replace 3


When you get your results notice it says “Discontinued” as the status. Click on the product name

Replace 4

Directly under the header there is a link for “View Replacement Products”

Replace 5

We see the 9050dn has been replaced by the 806dn

Replace 6



From the My Sales Guide home screen click on the “Help Me Choose” tile. 

Compare 1

Click the “Compare” box next to two or more printers. You can narrow down the list of printers by using the “Printing Needs” drop down menu. EX: “B&W only”


Compare 2

Click the Compare button to show specs side by side.  Unfortunately (as far as I know) there is no way now to create a PDF of a comparison page. 

compare 3



Enter the part of SKU into the search tile from the home page

Supplies 1

Click the supplies tab on the product page

Supplies 2

Select the right toner or ink part. To learn about toner and ink yield click on the product

Supplies 3

The team managing My Sales Guide has an exciting vision for where the tool is headed. One of the biggest differences between eIRG and My Sales Guide is the inclusion of both IPG (printers) and PSG (personal systems) products. This will help partners cross-sell the entire PPS (printing and personal systems) portfolio. HP’s is moving to My Sales Guide to help partners find all sales materials in one place, push the entire PPS portfolio, and have an easy to access web based tool. Come back to the tool often because more updates and functionality will be coming in the next few months.

For a guided tour of My Sales Guide work  with your SYNNEX HP PPS Business Development Team:


Jennings Tinsley: 864-349-4784

Liz Kinney: 864-349-7378

Wide  Format:

Anna Wrice: 864-349-4002

Personal Systems:

Steven Nunes: 864-349-4354

Steven Mikhail: 864-349-4738


4 thoughts on “How to Use My HP Sales Guide (and Why eIRG Went Away)

  1. Pingback: 3 Reasons Why you Should Sell Care Packs (one of em is margin) | channel and pages

  2. Pingback: Guide to Selling “HP Ink in the Office”: Tech, Marketing, Promos, Spiffs | channel and pages

  3. Thanks for your recommendations on this blog. Just one thing I want to say is the fact that purchasing electronics items in the Internet is
    not new. In fact, in the past few years alone, the marketplace for online electronics has grown substantially.
    Today, you’ll find practically almost any electronic gizmo and other gadgets on the Internet, including cameras as well as camcorders to computer
    spare parts and video gaming consoles.


    • Yes I agree. The internet is definitely changing the way people buy technology. The My HP Sales Guide is more of a resource/content warehouse to help resellers and VARs find what they need to sell HP PPS. Have you found it to be a useful tool?

      Thanks for your comment.


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